If all of the buttons on your remote are functioning correctly, but you cannot pause, fast-forward or rewind a recorded show, please take the following steps:

1) Click the play button on your remote.  If the “DVD” button lights up red at the top of the remote, proceed to step two.

2) Press and hold the play button on your remote for 3-5 seconds.

3) Press play again and verify that the “CBL” button lights up red now.

Your problem should now be resolved.

Posted in: VIDEO FAQ