If your cable TV service is not working on any of your TV’s in your home, please verify the following:

1) Verify that your cable boxes are turned on (with the bright blue light on the front of the box).

2) Verify that your TV’s are turned on.

3) Verify that the APC box installed somewhere INSIDE your home has two green lights on it.  If this box has lost electrical power, your cable TV service will NOT work!  If it has lost power, plug it back in or find a working electrical outlet to plug it into.

If the above steps do not restore your cable TV service, please contact us.

Posted in: VIDEO FAQ