Through our partners, Optic has a direct link to Netflix and some other common content providers.  If your Netflix is buffering, try the following:

1) Take note of your connection speed.  If you subscribe to our lowest high speed connection, you may need to upgrade to a faster connection speed.

2) Reboot your wireless router by unplugging the power cord for 30 seconds and plugging it back in.  If your router is older (3-4 years), it’s possible you may need to replace it.

Also note that buffering is a problem nationwide.  The more people watching these services, the more the national network gets loaded down.

Posted in: INTERNET FAQ