Latest Carl Junction Expansion News

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We’ve started lighting up customers in zones 1 and 2! And we’re getting some VERY positive feedback!
You can see a few of our customer’s testimonials here on our YouTube Page.

Mainline is still moving along smoothly and our new Central Office is completed on North Main in Carl Junction.
Here are the updated zone deadlines for receiving free drop and installation:

Zone 1 – Expired
Zone 2 – Expired
Zone 3 – Expired
Zone 4 – Extended to October 27th
Zone 5 – Friday, January 19th.
Zone 6 – Friday, October 27th
Zone 7 – Extended to Friday, October 27th
Zone 8 – Extended to Friday, October 27th
Zone 9 – Friday, October 27th
Zone 10 – Friday, December 8th
Make sure you get signed up before the deadline for your area. This will qualify you for the free drop and installation to your home. Otherwise, you could have to pay up to $1,000 and will have to wait several months before we’re back in your area.
Click HERE for interactive map and downloadable application.
Send completed applications to: support@optic-communications.com
If you have any issues with your sewage or water supply that you suspect is a result of our fiber installation, give us a call IMMEDIATELY. Our crews are able to fix the issues without having to hire any outside contractors: 855-806-7325
And be sure to follow us on social media for all of the latest updates, events, and giveaways!

Carl Junction Fiber Internet Expansion

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The crews in Carl Junction are moving along steadily. We are moving from the Northwest area (zone 2) into the southern part of Carl Junction now with mainline fiber. Customers are also being contacted about running fiber directly to their homes at this time.
As far as lighting up customers, we are testing in zone 2 and are working out any bugs. Once we have confidence that our network is all clear, we will begin lighting up customers. We hope to begin this process in about two to three weeks.
Zones 1 and 2 have expired for the free drop and installation promotional period. Here is a listing of current deadlines:

Zone 1 – Expired
Zone 2 – Expired
Zone 3 – Friday, August 18th
Zone 4 – Friday, August 18th
Zone 5 – TBD
Zone 6 – Deadline Friday, October 27th
Zone 7 – Friday, September 29th
Zone 8 – Friday, September 29th
Zone 9 – Deadline Friday, October 27th
Zone 10 – TBD
Make sure you get signed up before the deadline for your area. This will qualify you for the free drop and installation to your home. Otherwise, you could have to pay up to $1,000 and will have to wait several months before we’re back in your area.
Follow this link for interactive map and downloadable application:
https://optic-communications.com/cities/carl-junction-mo/
Send completed applications to: support@optic-communications.com
If you have any issues with your sewage or water supply that you suspect is a result of our fiber installation, give us a call IMMEDIATELY. Our crews are able to fix the issues without having to hire any outside contractors: 855-806-7325
And be sure to follow us on social media for all of the latest updates, events, and giveaways!

CALL OPTIC COMM FOR SEWER ISSUES RELATED TO FIBER INSTALLATION

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With regards to sewer service lines in Carl Junction, MO.:

Optic’s contractors do their best to locate customers’ service lines, utilizing the sewer clean outs if available. However, things happen when installing an underground utility. Our contractors have asked that if customers are having sewer issues after we have been on your street to please call Optic Communications directly or call the city of Carl Junction before calling an outside contractor or renting any equipment to attempt to fix the issue. Our contractors have the equipment and the staff to fix the issue without the customer having to do anything. If Optic’s contractors are not given the opportunity to fix the issue, there will be NO reimbursement for an outside contractor.

Our contractors can and will come to fix the issue as soon as we are contacted.

Optic Communications PH#: 855-806-7325

City of Carl Junction PH#: 417-649-7237

 

$3 Processing Fee for Credit Card Transactions

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Due to rising costs of charges associated with our Credit Card transactions we have had to re-evaluate our fees associated with using a credit card as a method of payment . This letter is to inform you that if you use a credit card as a means of payment with Optic Communications your account will be charged a $3.00 processing fee beginning June 1, 2023.
One option to avoid this fee is our Auto-pay option. You can pay your account automatically each month by using your checking account or a debit or credit card. This will draft on the 7th of each month. This automatic payment is exempt from the $3.00 processing fee. Call or stop by our office to fill out an auto-pay authorization form.
Another option is by using our paperless bill option. This will give you a $2.00/month credit off your total bill. Just sign up to receive your bill by email and use our auto-pay option, you must have both email and auto-pay to qualify for this discount.
You can also set up to pay your account online at our website www.opticcommunications. com by clicking on the pay my bill link. This will allow you to pay your bill automatically by entering your bank or card information and selecting the payment date. There are no fees associated with this option.

Please contact us at 620-429-3132 with any questions or concerns.

We thank you for your understanding and support as we strive to provide you the quality of service you have come to expect from Optic Communications.
Optic Communications Associates

Optic Comm is Lighting Up Carl Junction w/High-Speed Fiber Internet!

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UPDATE: Zone 1 is in sign-up phase. Deadline to sign-up and get free drop/installation is May 15th, 2023.

UPDATE: Zone 2 is in sign-up phase. Deadline to sign-up and get free drop/installation is April 3rd, 2023.

 

Optic Communications is lighting up Carl Junction, MO with high-speed fiber internet!
Optic has been awarded funding through the NTIA (National Telecommunications and Information Administration) and now we’re expanding our world-class connectivity into Carl Junction with symmetrical speeds from 100Mbps download/100Mbps upload up to 1Gig with 2Gig available in the future.
Construction on the mainline fiber optic backbone will start November 2022 – weather permitting – and will take 18 to 24 months to install throughout the city limits of Carl Junction. Customer sign-ups will be available by zone within the next few months. Interactive maps broken out into construction zones will be available on our website very soon. Everyone is encouraged to follow our social media pages and check our website for updates.

Frequently Asked Questions and Answers:

Q: What is the area covered?
A: This phase will provide service inside the city limits of Carl Junction in accordance with the census blocks described in the FCC477 data. Outlying areas will be looked at towards the completion of our existing government contract.
Q: When do we expect work to begin and end?
A: We anticipate construction to begin on the mainline November of 2022. We anticipate this first phase lasting 18-24 months. The entire build out, including fiber to each home, is anticipated to take three to four years. The end date is undetermined due to weather conditions, supply chain issues, and labor availability.
Q: When can customers sign up?
A: We anticipate customer sign-ups by zone to begin in the next few months.
Q: What is the scope of the project?
A: Installation will consist of a very large scale construction project with the installation of multiple underground backbone fiber optic cables to serve citizens within the city limits of Carl Junction. Once finished, we will offer symmetrical speeds up to 1 Gig with 2 Gig available in the future.
Q: Will Federal funding cover all costs? If not, where would additional funds come from?
A: Federal funding will not cover the entire project. This is a very large scale project totaling $16,822,383. Federal Funding will cover 50%. Optic Communications will be providing the other 50%.

Downloadable Carl Junction Service Application

Follow the link above for a Carl Junction Service application. Download the application, fill it out, and return it to us at support@optic-communications.com to apply for Internet Service.

Optic Comm is Lighting Up Carl Junction w/High-Speed Fiber Internet!

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Optic Communications is lighting up Carl Junction, MO with high-speed fiber internet!
Optic has been awarded funding through the NTIA (National Telecommunications and Information Administration) and now we’re expanding our world-class connectivity into Carl Junction with symmetrical speeds from 100Mbps download/100Mbps upload up to 1Gig with 2Gig available in the future.
Construction on the mainline fiber optic backbone will start November 2022 – weather permitting – and will take 18 to 24 months to install throughout the city limits of Carl Junction. Customer sign-ups will be available by zone within the next few months. Interactive maps broken out into construction zones will be available on our website very soon. Everyone is encouraged to follow our social media pages and check our website for updates.

Frequently Asked Questions and Answers:

Q: What is the area covered?
A: This phase will provide service inside the city limits of Carl Junction in accordance with the census blocks described in the FCC477 data. Outlying areas will be looked at towards the completion of our existing government contract.
Q: When do we expect work to begin and end?
A: We anticipate construction to begin on the mainline November of 2022. We anticipate this first phase lasting 18-24 months. The entire build out, including fiber to each home, is anticipated to take three to four years. The end date is undetermined due to weather conditions, supply chain issues, and labor availability.
Q: When can customers sign up?
A: We anticipate customer sign-ups by zone to begin in the next few months.
Q: What is the scope of the project?
A: Installation will consist of a very large scale construction project with the installation of multiple underground backbone fiber optic cables to serve citizens within the city limits of Carl Junction. Once finished, we will offer symmetrical speeds up to 1 Gig with 2 Gig available in the future.
Q: Will Federal funding cover all costs? If not, where would additional funds come from?
A: Federal funding will not cover the entire project. This is a very large scale project totaling $16,822,383. Federal Funding will cover 50%. Optic Communications will be providing the other 50%.

Downloadable Carl Junction Service Application

Follow the link above for a Carl Junction Service application. Download the application, fill it out, and return it to us at support@optic-communications.com to apply for Internet Service.

FUSC INCREASE JANUARY 1, 2023

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On December 9th, 2022, the FCC released a public notice that it proposes to increase the quarterly FUSC (Federal Universal Service Charge) contribution factor from 28.9% to 32.6% for the 1st quarter of 2023. The rate change will be effective with your January 1, 2023 bill. FUSC is a surcharge imposed by the FCC to help maintain reasonable local telephone rates in rural areas throughout the United States. FUSC appears as a surcharge on your local and/or toll services.

Optic Comm is Lighting Up Carl Junction w/High-Speed Fiber Internet!

/0 Comments/in /by

Optic Communications is lighting up Carl Junction, MO with high-speed fiber internet!
Optic has been awarded funding through the NTIA (National Telecommunications and Information Administration) and now we’re expanding our world-class connectivity into Carl Junction with symmetrical speeds from 100Mbps download/100Mbps upload up to 1Gig with 2Gig available in the future.
Construction on the mainline fiber optic backbone will start November 2022 – weather permitting – and will take 18 to 24 months to install throughout the city limits of Carl Junction. Customer sign-ups will be available by zone within the next few months. Interactive maps broken out into construction zones will be available on our website very soon. Everyone is encouraged to follow our social media pages and check our website for updates.

Frequently Asked Questions and Answers:

Q: What is the area covered?
A: This phase will provide service inside the city limits of Carl Junction in accordance with the census blocks described in the FCC477 data. Outlying areas will be looked at towards the completion of our existing government contract.
Q: When do we expect work to begin and end?
A: We anticipate construction to begin on the mainline November of 2022. We anticipate this first phase lasting 18-24 months. The entire build out, including fiber to each home, is anticipated to take three to four years. The end date is undetermined due to weather conditions, supply chain issues, and labor availability.
Q: When can customers sign up?
A: We anticipate customer sign-ups by zone to begin in the next few months.
Q: What is the scope of the project?
A: Installation will consist of a very large scale construction project with the installation of multiple underground backbone fiber optic cables to serve citizens within the city limits of Carl Junction. Once finished, we will offer symmetrical speeds up to 1 Gig with 2 Gig available in the future.
Q: Will Federal funding cover all costs? If not, where would additional funds come from?
A: Federal funding will not cover the entire project. This is a very large scale project totaling $16,822,383. Federal Funding will cover 50%. Optic Communications will be providing the other 50%.

ATTENTION – eBILL MAINTENANCE AUGUST 7TH, 9PM-11PM

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Notice of eBill Maintenance
MACC has been notified that CDS Global will be performing system maintenance for the EBPP database scheduled for August 7th from 9:00 P.M. to 11:00 P.M. Central (2 hours).  During this time EBPP will not be available for customers. If customers attempt to use EBPP, they will get a message that it is unavailable.

Optic Communications closed Monday, July 4th, for Independence Day

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Optic Communications will be closed Monday, July 4th, in observance of Independence Day. We will resume normal hours Tuesday, July 5th.

Everyone Have a Safe and Happy 4th of July!