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General Manager Update (July 20, 2018)

7/20/18 General Manager’s Update

Phase III:

Happy Friday to everyone.  The drop installation crew has a couple areas that they’ve completed; Butterfield PL and Maple Dr.  They are still picking up customers as they progress along Butterfield but have spent a good portion of the last couple weeks in the Willow Lane & Willow Way area.  They should be finishing that area up early next week.

 

The splicing team that follows the drop crew completed their work in Butterfield PL, a few on Butterfield Drive, and the Fox Fire Dr. area.

 

My install team continues to work as safely and quickly as they can.  They have completed some work in the Rosebud Circle and Willow area.  I know these areas are further apart but the install crew will bounce around based on what appointments work for a particular customer.

 

I want to thank the customers that have allowed me to bring other Optic employees to their homes.  This allows for my office employees to see what the home installation process looks like.  It also allows me to see our new Optic customers and personally thank them.

 

Have a wonderful weekend,

Todd Van Epps

 

Reach our Optic Customer Agents @ 855-806-7325 or https://optic-communications.com/cities/loma-linda-mo/

General Manager Update (July 6, 2018)

7/6/18 General Manager’s Update

Phase III:

We at Optic Communications had a safe and happy 4th of July, I’m hoping that you all did as well.   I had the chance to drive around for a bit this morning and wanted to say thanks to the people I had a conversation with.  Please be careful in this heat. Now to the latest update.

 

Our drop team observed some extra holiday time off this last week so there was not as much activity completed as normal weeks.  They will be back in action starting right away on Monday and continue with the motion they started in the Willow area. They also started to place piping in the Butterfield Place area so we continue our progress across Butterfield.  All the rock in the Loma Linda makes for a slower working process, but the team is persistent and they do a quality job.

 

One of our splicers was at the intersection of Rosebud & N Loma Linda Dr.  Watch for those trailers to be parked in strategic areas, that is when the fiber is being put together to transmit light up to your premise.  They will continue to follow the drop team around.

 

My install team continues to get services installed quickly and we appreciate you making and keeping appointments so we can move to your neighbor quickly.

 

Thank you,

Todd Van Epps

Reach our Optic Customer Agents @ 855-806-7325 or https://optic-communications.com/cities/loma-linda-mo/

General Manager Update (June 29, 2018)

Good Morning and Happy Friday! Here is the newest update from our General Manager:

Phase III:

Our construction tech has flagged drop routes along Butterfield Dr.  starting from Fox Fire Dr. going Northeast to Willow Way.  His efforts include Maple Drive, Willow Way, & Willow Lane.   There has not been extra flagging done this week while we wait for the drop crew to complete the majority of what is listed above.

The drop crew has nearly completed all the projects on Fox Fire Dr. and Maple Dr.  Look for activity to start on Willow Way & Willow Ln next week.

With the drop crew getting most of Fox Fire Dr. and Maple Dr. completed the splicing crew will not be far behind.  Look for them to be in the Fox Fire Dr. area next week.

Our installing team has had much success with scheduling appointments.  They have completed most, not all, of the new installs for the Rock Creek Dr. area.  We will continue to move quickly behind the crews to get our patient customers installed as safely and quickly as we can.

 

Optic Communications will be closed on Wednesday to observe Independence Day.  Please have a safe and wonderful 4th of July. If you have any questions about our services, we can be contacted at (855) 806-7325 or visit our website at https://optic-communications.com/cities/loma-linda-mo/

 

Todd Van Epps

General Manager

 

 

General Manager Update (June 18, 2018)

Happy Monday neighbors and I hope the start of summer is treating you all well.  My team receives multiple calls weekly asking about the progress of Optic’s Loma Linda project.  I will attempt to do a weekly update that will keep the Loma Linda residents some what up to date.  Please feel free to respond to any update that is relevant to the work team’s whereabouts.

I will start with something you all probably know, all main line fiber for this project has been placed.  Phase I & II; all drops have been placed, spliced, and installed.  We will not likely come back to any Phase I or II customers to do construction until after Phase III is complete.

Phase III: Optic Construction has flagged all the drops for North LL Drive to Butterfield including Walnut Dr., Rose Bud Cir., and Rock Creek Dr.  He has also started to make his way up Butterfield Dr. and has staked the tap roads of Butterfield Pl. and Fox Fire Dr.  The plow crew that will install a line to your house is currently working in the Rose Bud Cir area.  The splicing team is currently working in the Rock Creek area.  The last group to update is my install team and they follow closely behind the splicing team and they are setting up appointments daily.

My team continues to diligently work their way around the Loma Linda property.  I thank you for your patience as we do our best to get customers turned up every day.

Thanks again,
Todd Van Epps
Optic Communications GM